No, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay. Including tax.
Q12 I would like to know which languages are spoken in Kenya, Uganda and Tanzania?
English is the “language of communication” in East Africa. It is widely spoken in hotels, restaurants and visitor establishments. Swahili is East Africa’s national language. A little Swahili goes a long way in Kenya, Uganda and Tanzania, especially in the rural areas. It is worth learning a little, and most locals are thrilled to hear visitors attempt to use any Swahili at all. For example, “Jambo” means hello and is often the first word learnt by visitors to Kenya.
Please contact us to get the latest information on your desired trip.
Q2: What type of vehicles do you use for your safaris?
A2: On off-road trips we use 4×4 wheel drive vehicles depending on the size of the group and tour cost. For one or two individuals we use smaller SUVs unless clients specifically require larger vehicles like those who are on photographic or birding tours where we use the larger Toyota Land cruiser or the Land Rover. All the vehicles for game viewing have pop-up roofs to facilitate better game sighting, viewing and photography. Clients on a “shoe-string budget” might get a better deal when we provide them with minibuses that seat eight with open hatches for better game viewing.
Q1: Do you operate group safaris or private safaris?
A1: Practically all our safaris are customized to individual groups according to bookings making them individual group safaris however there are instances when one wishes to join a group; in those cases we can make such an arrangement for our client depending on seat availability and date of travel. For those joining groups we would normally suggest the 3 Days Masai Mara Safari, 4 days Maasai Mara and Lake Nakuru Tour, 2 Days and 3 Days Tsavo Tour and overnight trips to Mount Kenya as these are popular trips that run every other day.
CANCELLATION/NO SHOW FEES
The following cancellation charges will be applicable. Should you need to cancel you must notify Claudious Tours immediately in writing (or by email) for this eventuality or else your deposit will be non-refundable.
|90 days and over||Deposit refund – Less $50 per person/per tour cancellation fee|
|89-60 days prior to travel date||40%|
|59-30 days prior to travel date||60%|
|29- 0 days to travel date||100%|
Although it rarely happens, and Claudious Tours and its agent(s) do their utmost to avoid doing so, Claudious Tours and its agent(s) must reserve the right to cancel tours and other arrangements. Where your holiday is cancelled (other than due to your default in payment) the supplier will offer you the choice of purchasing an alternative holiday with them (and paying or receiving a refund in respect of any price difference) or receiving a full and immediate refund of all monies paid to them.
In addition, Claudious Tours and its agent(s) will pay you compensation in accordance with and limited to the scale set out below except where Claudious Tours and its agent(s) is forced to cancel as a result of unusual and unforeseeable circumstances beyond their control, the consequences of which Claudious Tours and its agent(s) could not have avoided even with all due care. In this latter case you will be notified not less than 30 days before the commencement date of the holiday.
Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.
Q4: What is the best season for mountain climbing?
A4: January, February, August and September (Peak Mountain Climbing Season)
The three months are good for mountain hiking, the period is just after the short rain season, the skies are clear and the views from the mountains are fantastic.
March to July (Low Season for Mountain Climbing)
This is the long rainy season, you can still hike but remember to be dressed for the weather and please be concerned about your safety as the paths are slippery during this period. There is not much to see except the challenge that is posed by the wet climb. Tropical rain comes in bursts and lasts a few hours, mostly in the mornings and afternoons. The rains freshen up the nature and often enhance the trekking experience. Note that hiking is not closed during the wet season and that there are fewer people climbing these three East African Mountains; namely Mt Kenya, Mt Kilimanjaro and Mt Rwenzori.
November and December (Shoulder Mountain Climbing Season)
This is the short rainy season in East Africa but with the climate change that is being experienced you just might be lucky to find the mountains dry. The rains during this period are experienced at short intervals with one or two days going without rain.